Reference

Terms That Set Your raja700 Account Rules

Lightning Roulette, Big Bass Bonanza, Aviator and our sportsbook share one account rule set, so you know how access, wallet checks and settlement terms work before you join.

Account rulesWallet termsLocal law appliesSupport records
raja700 Terms That Set Your raja700 Account Rules
CONTACT ROUTES

Three Ways To Ask About Terms

A terms question should reach the team that can check your account record, not a generic inbox. We keep contact paths inside the lobby and on raja700.club so you can ask about clauses, wallet holds, settlement decisions or account access without repeating your issue several times. Include your account ID, payment rail, transaction time and the clause you are asking about; we will answer from the channel you used where possible.

Team online

Live chat in lobby

Use live chat from the lobby footer between 09:00 and 01:00 WIB. Send your account ID, the clause you mean, and a screenshot only if it helps us see the terms issue clearly.

Email for written terms cases

Email support from the contact page when you need a written reply about account closure, wallet holds or settlement wording. We match your email to the account profile before discussing private records.

WhatsApp for quick checks

Use the WhatsApp link shown after login for short Terms & Conditions questions, such as which rule applies to a QRIS receipt or a changed phone number. Do not send passwords or OTP codes.

ACCOUNT CARE

Six Controls Behind Our Terms

Terms & Conditions only work when the back-office process follows them. We keep account, wallet and device records so we can apply the same rule to your deposit, withdrawal, game round or…

Data used for account rules

We use your account profile, login record, wallet activity and contact history to apply the Terms & Conditions. This helps us decide access, settlement and support outcomes using the same record set.

Cookie and session handling

Cookies help keep you signed in, remember language choices and detect unusual session changes. If you clear browser data, you may need to log in again and confirm account access.

Wallet verification

Our terms allow us to ask for matching name details when wallet activity changes. We use the account profile, payment receipt time, and DANA or OVO sender name to confirm the request.

Game round records

For Lightning Roulette, Aviator or Fishing God questions, settlement is checked against the round ID and provider record. We do not change a result only because the screen refreshed late.

Retention of case records

We keep support messages and wallet case records for operational needs, dispute checks and legal requests. When the record is no longer needed, we reduce access to it within our internal tools.

Change and correction requests

Ask us to correct a name spelling, phone number or email through the logged-in support path. We may ask for a fresh login check before changing details tied to wallet activity.

Terms Questions You May Search First

These answers focus only on how our Terms & Conditions apply to your account, wallet, device access and contact with us. They do not replace the full wording on the page, but they help you know what to check before you open an account, make a payment through DANA, OVO, GoPay or QRIS, or ask support to look at a case.

They apply when you create an account, log in, use the lobby, make wallet transactions, contact support or request a withdrawal. Access and eligibility depend on local law and are available only where local law permits.

We may check a transaction when the DANA, OVO, GoPay or QRIS sender name, receipt time, account ID or amount does not match our records. The check protects the account before funds move further.

Yes, we can update the wording when operational rules, payment handling or legal requirements change. We place the current version on this page, and your continued account use means you accept the updated terms.

A new phone, browser reset or unusual location may trigger an account check under the Terms & Conditions. Open Menu > Account > Security after login to see session status and update your password.

We check the provider round record, account ID and timestamp for games such as Aviator, Lightning Roulette and Big Bass Bonanza. A screen delay or lost connection does not by itself change the recorded result.

You can ask us to correct account details, explain how we use your data for Terms & Conditions decisions, or close an account where allowed. We verify identity before changing records tied to wallet activity.

Start with live chat from 09:00 to 01:00 WIB for quick checks, or use email for written cases. Include your account ID, payment rail, transaction time and the exact clause you want clarified.