Reference

Legal terms for your raja700 account

Clear account terms help you know what you accept before you enter the lobby, fund your wallet, or request a data change with raja700.

Account termsData requestsDANA record checksLocal law applies
raja700 Legal terms for your raja700 account
CONTACT ROUTES

Three legal contact routes

Legal questions need a clear route, not a general lobby reply. We separate legal contact from game chat so you can ask about terms acceptance, data access, payment records, or account correction with the right context. Keep your username, registered phone number, and transaction reference ready; that lets us match your request without exposing extra account details.

Team online

Live chat 09:00–23:00 WIB

Use live chat when your legal question is tied to a current account step, such as accepting updated terms or checking why a profile field cannot be changed from the account page.

WhatsApp request check

Send a WhatsApp message when you need a record checked against DANA, OVO, GoPay, or QRIS. We may ask for the transaction time, sender name, and masked phone number.

Email legal desk

Email [email protected] for data access, correction, or retention questions. Include your username and the account email, but do not send passwords, full wallet PINs, or card images.

ACCOUNT CARE

Six ways we handle legal requests

A legal request is handled by checking identity first, then limiting the data we use to the issue you raise.

Data matching

We match legal requests against your username, registered phone number, and wallet history. For QRIS or GoPay checks, we use timestamps and masked sender details instead of asking for unnecessary personal files.

Cookie choices

Cookies help keep your session active and remember device state. You can clear browser cookies from Chrome or Safari settings, but doing so may require a fresh login and account verification.

Security path

Use Account > Profile > Security to update your password and check recent access. If you report unknown activity, we can pause sensitive account actions while the legal record is reviewed.

Retention handling

Wallet records, acceptance logs, and support transcripts are kept only for operational, legal, and dispute reasons. When a retention period ends, we remove or anonymise records where the law allows.

Correction requests

If your name, phone number, or email is wrong, contact us before making a wallet move. We may request a confirmation step so the correction is tied to your own account.

Term change notice

When we update terms that affect account access, wallet checks, or data handling, we place the change in the account flow. You can read it before choosing whether to continue.

Legal questions before you join

Before you open an account, you may want to know how the terms apply to your data, wallet records, and access from Indonesia. These answers explain the legal steps we use in plain language. If your situation involves a payment record or account dispute, contact us with the exact date and channel used.

You accept the account terms shown in the signup flow, including rules on access, wallet records, identity checks, and data handling. Read them before ticking the acceptance box or making your first wallet move.

Yes. Access and eligibility depend on local law and are available only where local law permits. If a rule in your area restricts access, you should not continue with account creation.

Email [email protected] with your username, registered email, and phone number. We verify the request before sharing account data, so we do not send records to someone who cannot prove account control.

Yes, contact live chat or email before you use the wallet again. We may ask you to confirm recent login details or a masked DANA, OVO, GoPay, or QRIS reference.

We keep wallet records to resolve disputes, match payment references, meet legal duties, and protect account access. Records may include timestamps, payment channel, masked sender details, and the account action linked to the transaction.

Cookies record session state, device signals, and acceptance events. If you clear cookies, you may need to log in again, but your prior acceptance and wallet records remain linked to your account.

Start with live chat for routing, then email [email protected] if documents or account records are needed. We separate legal complaints from promo or game questions so the right team can respond.